Refund Policy

Alpha Thrives performance supplements are perishable goods. Due to the nature of these products, we cannot offer refunds or exchanges on any purchases.

 

We hold our products to world-leading quality standards. To maintain compliance with our quality protocols, we cannot allow products to return to our warehouse once they have shipped. We have set this policy to ensure every man gets the highest possible standard — and to protect your health and wellbeing.

 

Alpha Thrives is not liable for any goods lost or damaged by UPS, USPS, FedEx, Amazon, or any other third-party carrier.

 

In cases where your product does not arrive or arrives damaged, Alpha Thrives may issue a discretionary refund. If approved, the credit will be applied to your original payment method.

 

We do not issue refunds for the following reasons:

 

Didn't Like the Taste

We formulate AlphaBuilder to perform and taste great. Taste is subjective — we get that. We cannot issue refunds based on flavor preferences alone, though we take all feedback seriously to keep improving. If you see no results after taking our product as directed, contact us and we'll review your case.

 

Allergic Reaction

It is your responsibility to review all ingredients before purchasing. You can find the full ingredient and nutritional panel at www.alphathrives.co. If you need clarification before ordering, contact our support team first.

 

Ordered Too Much

Made a mistake and ordered more than intended? Contact us within 48 hours of purchase at support@alphathrives.co and we'll review your case. Once you've received the product, refunds are no longer possible.

 

Ordered the Wrong Item

It is your responsibility to ensure you're ordering the right product for your goals. If you're unsure, contact our team before purchasing. If you've ordered the wrong item, reach out immediately and we'll do our best to cancel before it ships — but we cannot guarantee this. Once shipped, no refund or return is possible. Note that support response times can take up to 24 hours on weekdays.

 

Financial Hardship

We understand life happens. Our recommendation: start with a single jar and return to subscriptions when the time is right. Once you've received the product, refunds cannot be issued.

 

"Down-To-The-Last-Scoop" 100% Risk-Free, 60-Day Money-Back Guarantee

We stand behind AlphaBuilder completely. If you don't notice any difference after taking it as directed, reach out within 60 days of purchase and our team will process a full refund. No games. No runaround.

 

Conditions

•       This guarantee applies to the single jar (1-month supply) option only. Bundle purchases are eligible for a refund on the first month's supply only.

•       You must take all dosages as instructed for the full period. If you follow the protocol and see zero results, contact us and we'll make it right.

•       Refunds based solely on taste preferences are not covered under this guarantee.

•       After a refund is issued under this guarantee, you will not be eligible to repurchase the same product.